The Westin New York Grand Central

Loved this hotel! I will definitely stay here again on my next trip to NYC. The staff were always very kind and accommodating. They allowed us to check in early and checkout a little later. The room was a good size, the beds were super comfy and the hotel was clean. The location is excellent, only a few minutes was from Grand Central station and all the shops/attractions. Very convenient to get the subway too! The area in general felt safe too. Thank you for making our stay enjoyable!

Exceeding expectations is an understatement!! My boys have gone through a very hard loss and they were celebrating their first Thanksgiving without their best friends father. We surprised them with a stay in the city and the parade . Eve and the concierge team were so wonderful and tell the time to curate an amenity for the boys. Irina your GM is an angel from the heavens!. She greeted us at the door. Took us in and spent time with us. Her personality is beyond warm and gracious she is phenomenal and a real people person especially throughout a chaotic holiday season. I travel a lot for work and she by far is the most attentive, hands on GM I have had the pleasure to speak to!!! You have a remarkable team and I want them to be acknowledged and treated like I've seen them treat everyone that came into that hotel. My boys wrote her a thank you and words will never express the gratitude for the experience she and her team provided during a difficult time. We are team Irina and team Westin! May your holiday season be filled with love and health.

Appreciated the breakfast….very good choices! Drink coupons were a nice touch too! Floor cleaning staff were very prompt and so nice Loved being able to ask for a frig in the room

The rooms were very clean, bed was comfy. The staff was very nice! Also, the bartender gave us several recommendations on restaurants. Very nice man, Gill was his name!

I loved the hotel . Staff was friendly. Location was ideal.