The Westin New York Grand Central
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Great location!! Walking distance to many nyc touristy spots and close to grand central station and the subway. Starbucks was right down the block. Staff was super nice and attentive especially the valets. The room was spacious and the beds were super comfortable.
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Ryan
juli 2023
Room: The best I've had in my NY trip, compared to the airbnbs and the ones near airport. Spacious and Clean, Staff: Ah, such a warm welcome and a good talk while checking-in, they always greeted with a smile as we walked in from our tired day. This we definitely lacked for quite a while amongst most hotels we've been staying at lately. Location: The neighborhood is perfectly walkable, has a sandwich shop(with fresh juices) next door, Grand Central station is also at a walkable distance, CVS, Clothing and many more. Safety: We've got our NYC tours done and walked in to the hotel pretty late at night 11-12 and felt safe. Breakfast: We missed our weekend special breakfast but not a fan of the weekday breakfast(complimentary - limited to a single menu item). Others: Were offered complimentary breakfast coupon for one person for two days for a stay of 4ppl for 3days. Were given some credit for local bike(citi bike), and laundry credit too.
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Jaswanth
april 2023
The manager Nevelle (probably not spelled right) was great! All the workers, from the front desk to the concierge and the guys handling our luggage were all fantastic. Very clean and aesthetically pleasing. The beds were very comfortable also.
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Neukam
april 2023
it was clean, convenient and staff were great. I had an amazing stay and the location was 20
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Sahar
februari 2023
From the moment we arrived at The Westin Hotel, the reception staff were so welcoming! We got the best room '3820'!! Views over the city and the best part was the perfect view of The Empire State Building, especially at night! The room was spacious and so clean, the beds were so comfortable, we slept so well. The Staff overall were just brilliant, from Concierge to Dining, from Valet to Housekeeping they made the made the 5 days even better than what I could have expected from a large city hotel in New York!! Distance into the city centre was perfect for us as we walked everywhere, so close to Grand Central Station for my daughter to get the train to work in Connecticut. only one street away from my work also. which was such a coincidence. Breakfast was not part of the deal but we got complimentary vouchers from reception on arrival, we could choose a sit-down breakfast or a grab and go!! Such a lovely gesture! I cannot fault the hotel or the staff one bit, will most defiantly be back to The Westin New York Grand Central!!!!!
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Katrina
juli 2022
Due to Covid peak, the hotel was working with lower capacity (guests and personnel). To support the situation; the hotel staff provided us with free breakfast and drinks vouchers. A wonderful thought that was much appreciated by us. The room was very big and comfy, we slept very well. The location next to the subway and grand central was amazing. Difficult to do any better. Staff was very helpful and friendly.
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Gunnebe
mars 2022
Very centrally located with good restaurants in the vicinity and almost within walking distance of all attractions eg Broadway, Central park etc. Rooms were clean and comfortable. We requested a bar fridge and kettle that was delivered and installed within 15min.
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Annelize
maj 2023
I am writing to commend about the awesome Concierge service I received at the Westin NY Grand Central- in particular by two staff, Eve Melendez and Nilton. I especially want to highlight the service extended to us by Eve, when we arrived tired (and extremely agitated) after an 18hr flight. When we shared we were scammed by a NY cab driver, she immediately arranged for a fruit basket (totally wonderful gesture!) and checked in with us every day to see if we were ok.
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Gillian
mars 2022
Location, staff, bar, rooms! We loved this hotel! The drink passes were a sweet perk at the end of a long day of sight seeing! The concierge was knowledgeable and sweet.
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Julie
april 2022
Convenience of location. It was close to Grand Central, and had convenient luggage storage so we could still do things in the city after check out.
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Jennine
april 2023
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